Last modified on: 23 September 2023
Welcome to Miracle Express! At Miracle Express, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our online shipping courier services and online renewal motor insurance services.
By using our services, you consent to the practices described in this Privacy Policy. Please take a moment to read and familiarize yourself with its contents.
Collection of Personal Data
We collect Personal Data about you in the ways listed below. We may also combine the collected Personal Data with other Personal Data in our possession.
1. Information We Collect
We collect various types of information to provide and improve our services. The information we may collect includes:
a. Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, phone number, and billing information.
b. Shipment Details: To provide shipping courier services, we collect information about your shipments, including your address and delivery addresses, package contents, and tracking information.
c. Vehicle Information: For motor insurance services, we collect information about your vehicle, including its make, model, year, and vehicle vehicle plate numbers.
d. Log Data: Like many websites, we collect log data that includes your IP address, browser type, pages visited, and other system activity to improve our services and security.
2. How We Use Your Information
We use your information for various purposes, including:
a. Providing Services: To process shipments, offer motor insurance, and provide customer support.
b. Communication: To send you important updates, service notifications, and promotional offers.
c. Improving Services: To analyze usage patterns, perform research, and enhance our website and services.
d. Legal Compliance: To comply with legal requirements and respond to lawful requests.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
a. Service Providers: Third-party service providers who help us operate, maintain, and improve our services.
b. Legal Compliance: When required by law or to protect our rights and safety.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Your Choices
You have certain rights regarding your personal information:
a. Access and Correction: You can access and update your account information through your profile settings.
b. Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions.
c. Cookies: You can manage cookies through your browser settings.
5. Security
We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
6. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our website or other means.
7. Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
Miracle Express (003249381-T)
Address: No 22-1 Jalan Elektron G U16/G, Denai Alam Shah Alam, Selangor
Email: customerservice@mex4u.my
Phone: 0378320893 / 0197736325
Thank you for choosing Miracle Express. Your trust is essential to us, and we are committed to safeguarding your privacy while providing you with top-notch services.